Knowledge Center

FAQ - Frequently Asked Questions →

Q: What does wholesale mean?
According to Cambridge English Dictionary, the term wholesale mean the activity of selling goods, usually in large amounts, to businesses which then sell them to the public. We are a wholesale distributor that sell products normally in bulk to give retailers better pricing

Q: How can I buy from M&M Merchandisers?
In order to purchase from M&M Merchandisers, you must first register to become a member. You can do this by navigating to the menu at the top of your screen and locating the "Sign In" link on the right. After opening the link, you will see a pop-up where you can select “Apply Now”.

Q: What information do I need to register with M&M Merchandisers?
Because we are wholesale only, you will need EIN, Sales Tax certificate, Assumed Name certificate or other form of resale business. Please check application for more requirements

Q: Do you have a minimum order amount?
Yes. M&M minimum order is $100. Orders below $100 in shippable product will be charged a $10 fee.

Q: Do you backorder out of stock products?
We do back order. However we do not automatically ship back ordered items.

Q: How long does it take to process orders?
Orders completed by 12pm CST will go out same day.

Q: What shipping methods do you offer?
UPS, USPS, FED EX and various LTL carriers.

Q: How do I track my order?
You will be emailed a tracking number if we have a current email on file.

Q: Can I get a shipping estimate before I place my order?
If an order is placed online a shipping estimate will be given at checkout. You may also ask your sales rep for a shipping estimate.

Q: What are your shipping transit times?
We do not control transit times; those are controlled by the carrier and can vary drastically depending on various factors.

Q: Do you ship to Amazon FBA warehouses?
Yes.

Q: Are you inventory counts live?
Inventory counts lag approximately 90 minutes.

Q: Can I back order an out of stock products?
Yes you may. Simply inform your rep.

Q: If you don’t have enough in stock of the item, can I make a special order?
Yes you can. M&M requires a 50% deposit on all special order items.

Q: Do you offer quantity price breaks on your products?
We do offer quantity price breaks however most price breaks are based sales volume. Contact your rep for further details.

Q: How do I pay?
However you select during the checkout process.

Q: Will the new website offer replenishment schedules on out of stock items?
Not currently. Feature is planned in our next phase of improvement.

Pepper Spray and Stun Gun Restrictions →

State Laws Regarding Chemical Aerosol Deterrents

Many of our dealers sell chemical deterrent sprays in States other than where their principal place of business is located.  We get questions everyday as to which states are legal and which states have restrictive laws regarding sale, possession, and use of tear gas and/or pepper based deterrent sprays. In an attempt to ascertain what each state law are in regards to the use and sale of these products letters were mailed to each of the State Attorney Generals. The letters asked for copies of the current State laws covering chemical aerosol sprays used for self-defense.

The following summary of our research reflects what the various laws are on the sale and use of non-lethal spray weapons. In no way should this be regarded as the final word on the legal status of said laws. This report is not intended to take place of legal counsel nor should it be looked at as being any form of legal advice. Please check with your local authorities to obtain the latest information, as our politicians and bureaucrats have a tendency to change laws from one day to the next.

Remember that Federal law prohibits the carrying of any type of chemical weapon on commercial aircraft, in federal buildings, prisons, and courts.

Material Safety Data Sheets →

Here at M&M Merchandisers we believe in providing safe, quality products to our dealers and end consumers. We will always do our very best to insure all products meet or exceed any regulations set forth to insure public safety.

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